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Office of Inspector General

The Office of the Inspector General maintains professional and constructive liaison between contractors and the various Department Divisions and Bureaus to assure that services contractually required by the State of New Mexico are met qualitatively and quantitatively. This office also receives, processes, refers, and manages information resources, assets, and activities to support the operation and management of the Department’s contract monitoring efforts, as well as provides recommendations relating to any violations or breaches of contracts, and recommends penalty assessments for violations. The Office of the Inspector General also advises and educates Division Directors, Wardens, Region Managers, Contract Monitors, and other Department personnel on OIG operation and procedure.

As the prevention of sexual assaults in prison is an operational priority for NMCD, the Office of the Inspector General coordinates the Department’s compliance with the Prison Rape Elimination Act, gathering data on investigations into prison rape and reporting it to the US Department of Justice.

Silhouette of a woman portrait

Rebecca Hatch

Director

Office of Quality Assurance

The office of Office of Quality Assurance is responsible for providing clear, concise executive direction while monitoring and auditing. Corrective action follow-ups are submitted from all New Mexico Corrections Department entities. This includes state and private correctional facilities, Parole and Probation, Corrections Industries, Training Academy and Administrations Central Office. The focus of IASC Bureau is private prison contract compliance, American Correctional Association compliance, quality assurance and conditions of confinement for the incarcerated. The bureau is also responsible for NMCD policy revisions and other compliance efforts related to the prevention of major prison litigation.

The Office of Quality Assurance is driven to promote the core values of the NM Corrections Department by maintaining compliance with New Mexico State Statutes (NMSA), New Mexico Administrative Code (NMAC), American Correctional Association (ACA) Standards, and NMCD Policies and Procedures.

The Office of Quality Assurance strives to accomplish this mission by:

  • Policies & Procedures: Development of new policies and revision of the existing NMCD policies. The Department maintains compliance with ACA requirements by reviewing all policies annually.
  • Audits & Reporting: Conduct annual audits of all facilities (public and private), receive quarterly audit reports, compile percentages of compliance or non-compliance and disseminate to appropriate Directors, Deputy Directors, Region Managers, Wardens, or Deputy Wardens for corrective action. We seek to ensure best practices and improve our quality of service.